Privacy Policy

Who we are

Ty's Knots is a fiber art business based in Florida, selling macramé patterns, e-books, and printed books at tysknots.com. If you have questions about this policy, contact us at the contact page.

What we collect and why

• Email address — collected when you request a free pattern or place an order. Used to deliver your purchase or free download and to send occasional updates about new patterns and books. You can unsubscribe at any time by replying to any email.
• Order information — when you purchase, Stripe collects your name, email, shipping address, and payment details. We receive your name, email, and shipping address to fulfill your order. We never see or store your payment card details.
• Usage data — we use Google Analytics to understand how visitors use the site (pages visited, time on page, general location). This data is anonymized and aggregated.
• Advertising data — we use the Meta Pixel to measure the performance of our Facebook and Instagram ads. This may record page visits and actions like email submissions or purchases. You can opt out via your Facebook ad preferences.

Third-party services

We use the following services to operate the business. Each has its own privacy policy.

• Stripe — payment processing
• Resend — transactional email delivery
• Cloudflare — website hosting and file storage
• Google Analytics — site analytics
• Meta (Facebook/Instagram) — advertising measurement

Cookies

The site uses cookies for analytics (Google Analytics) and advertising measurement (Meta Pixel). By using the site you consent to these cookies. Most browsers allow you to control or disable cookies in their settings.

Your rights

You can request that we delete your personal information at any time by contacting us through the contact page. We will respond within 30 days.

Changes to this policy

We may update this policy from time to time. The date at the top of this page will reflect the most recent revision.